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Disable Pop-Up Blocker

A common problem viewing items in websites is cause by the fact that Windows® Internet Explorer has a pop-up blocker turn on by default. You can temporarily disable pop-ups for a given visit to a website, or you can disable them permanently for a trusted site. Below you will find instructions for how to do either.

The image below shows what the alert bar of your Internet Explorer browser will look like if you have visited a page with a pop-up which has been blocked.

The Internet Explorer alert bar highlights when a pop-up has been blocked

When you see the alert bar warning that a pop-up has been blocked, clicking on the alert bar gives you a couple options. Both are explained below.

Always Allow Pop-ups from This Site

This setting allows you to specify that whenever you visit this site pop-ups should be allowed. This is the recommended configuration for trusted websites so that you can be sure not to miss any important information that is displayed in a pop-up.

Always allow pop-ups for this site is recommended for our websites

Temporarily Allow Pop-ups

Temporarily allowing pop-ups is a quick way to view the full content of a site that you are not sure if you will be returning to. This allows you to see pop-ups for the current visit to the website. Once you leave the site, or close out of your web browser, pop-ups will again be blocked on the site.

Temporarily allow pop-ups for sites you are unsure of, but would like to see all content

If you don't see the alert bar, or you are still not able to view items you have requested on our website, please contact our technical support staff at 585.334.6001 option 5, or email us at techsupport@ema-eda.com.