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Posted on Nov 7, 2016
Since the 1980’s major technical communication developers at Apple and Microsoft have been working to create more user friendly environments for consumers. Graphical user interfaces in the form of icons, buttons, and toolbars among other elements marked the first step in a massive trend towards user friendly computer systems. These advances in technology helped to push technical communications forward, providing individuals with more ways of connecting and communicating with one another. In honor of National Communications Week we decided to focus on the latest trend in technical communications: chat bots.

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